At Color Run- India, we strive to create a vibrant and enjoyable experience for all participants. We understand that circumstances can change, and we aim to accommodate our participants’ needs as best as possible. Refund Eligibility:
- Refunds will be considered for the following reasons:
- Medical emergencies (with a doctor’s note)
- Event cancellation by organizers
- Inability to participate due to unforeseen circumstances (e.g., family emergencies)
Refund Request Timeline:
- Refund requests must be submitted within "07 days" of the event date.
- Requests should be sent to [[email protected]], including:
- Full name
- Registration details
- Reason for the refund
- Supporting documentation (if applicable)
Refund Amount:
- Approved refunds will be processed as follows:
- Full refund minus a processing fee of "10%" if requested more than 30 days before the event.
- 50% refund if requested between 29 days and 7 days before the event.
- No refunds will be issued for requests made within "7 days" of the event.
Transfer Policy:
- Participants may transfer their registration to another individual. This must be completed at least "48 hours" before the event. A transfer fee of "₹200" will apply.
Disclaimer:
- Please note that all refund requests are subject to review and approval by the event organizers.
For any questions regarding the refund policy, feel free to contact us at [[email protected]].
